Expertise / Workflow Architect
Workflow Architect
„We don’t know how to fit AI into our processes."
Breaks business processes apart so AI lands in them meaningfully. n8n, Make, RPA, native integrations — neutral to whatever fits your stack.
AI without process understanding stays a toy. We map the relevant workflows, identify the touchpoints where AI adds value (and the ones where it adds chaos), and design the integration — usually hybrid, often with workflow automation as the glue.
What clients ask us about this.
- „How do we fit AI into our service process without chaos?"
- „What comes first — data preparation or tool selection?"
- „n8n, Make, Zapier or native integration?"
- „How do we measure whether AI in the workflow actually saves time?"
What we keep for you.
Documented per mandate, viewable and correctable by you anytime.
- Process maps of the relevant business flows
- Tool architecture per productive application
- Integration plans with risk rating
- Roll-out phases with acceptance thresholds
- Workflow automation inventory (what runs where)
Machinery manufacturer · 240 employees · service area
Process map across 4 touchpoints (ticket intake → classification → knowledge-base lookup → draft generation → human review → response). n8n workflow for routing, native helpdesk API extension for knowledge lookup, sign-off step before response is sent.
One request is enough.
Write us briefly what’s on your plate — we respond within one business day. This role is part of the Autopilot retainer, not booked separately.