Autopilot
// Start retainer

Monthly or annual.

Pick the billing cycle that makes sense for you. Both plans include the same scope of work — the annual plan saves 10%. VAT is added automatically at checkout; valid EU VAT-IDs trigger the reverse-charge procedure.

Business use only (§ 14 BGB). You confirm your business status at checkout.

Secure payment via Stripe. Invoice & confirmation by email. Cancellable monthly — no minimum term on the monthly plan. Questions before you start? Get in touch.

// What’s in, where it goes beyond

Single-tier — clearly delineated.

The retainer price isn’t an anchor for a „you actually need a bigger package" conversation in the first call. So you know up front where the line sits: what fits inside €2,000/month, and where we talk about extensions.

Area
Inside the standard retainer
Additional (transparent)
Requests per month
up to 20 substantive requests / mandate / month
Multi-crew at sustained higher volume — agreed before start
Human final review
for all outgoing outputs from the mandate
stays inside the standard, not scaled by volume
Specialist reviewer
one specialist per mandate use case (industry / law / compliance)
Additional specialists for multidisciplinary topics — billed as project
Implementation & tool setup
Up to 5 days of implementation accompaniment / quarter
Larger implementations (>5 days / quarter) as on-top project with fixed price
Training / workshops
Works council intro + 1 workforce training / mandate / year
Further training individually or as day package
Quarterly review
one-pager per quarter + 1h meeting GM/works council/DPO
On-site meetings as extension (travel + day rate)
Complexity (mandate size)
Mittelstand 50–800 employees — standard crew capacity
Over 1,000 employees / multiple plants / TIER-1 audit pressure — crew extension agreed, transparent

Where the line is unclear: we say it clearly in the first call — no „we’ll figure it out later". Extensions are on-top and transparent up front — no shackles, no automatic-upscale clauses.

// What’s in the contract

Substance before signature.

We publish every contract document before you talk to us. Your DPO, CFO, procurement or IT lead should be able to verify whether this works for you — before you book a call, not after.

Single-tier pricing

€2,000 per month (or €21,600/year) for the entire scope of work. No hidden setup fees, no tiers, no upsells.

Cancellable monthly

On the monthly plan, cancel anytime to the end of the month. No automatic renewal lock-in. The annual plan ends after 12 months.

Human final review as SLA

Every output is reviewed by a human on our team. The sign-off block names the reviewer, the models used, and the risk class — contractually guaranteed. Request reaction < 1 business day, specialist review +1 day, portal uptime 99.5%, correction window on errors < 1 business day.

EU hosting option

Per use case, mandates can route through EU cloud (Hetzner, IONOS) or on-prem. The hosting class is documented in the Mandant-Memory.

Output IP stays with you

All results from the mandate belong to you. We retain no exploitation rights. Anonymised pattern-bridge is opt-out (AVV Annex B).

Exit + data return

At contract end you get all Mandant-Memory contents back in a usable format. Deletion with confirmation within 30 days, excluding backups per retention policy.

DPA per Art. 28 GDPR

Full data processing agreement with TOM annex, sub-processor list and Schrems-II transfer impact assessment. Available before the first call.

EU-AI-Act classification

Per-use-case classification under EU-AI-Act Annex III, documented per output. Risk class is mappable — no proprietary scale without anchor.

Sub-processors transparent

8 sub-processors publicly listed (Anthropic, OpenAI, Hostinger, Cloudflare, Stripe, Resend, Hetzner, Aleph Alpha). Changes announced 30 days in advance with right of objection.

Co-determination built in

If your works council needs to be involved — we provide works-council-agreement templates and join the council meeting on request. No employee tracking mechanisms.

Owner-managed, no PE

Noorder partners GmbH is owner-managed. Sole shareholder: Martin Zielinski. No private equity, VC funds or strategic corporate stakes. No exit pressure that swaps the vendor every three years.

Accounting: ongoing expense

Cancellable monthly service retainer without setup fee — booked as ongoing expense (OpEx), not capitalisable. Auditor-friendly, no impairment discussions.

All contract documents public.

The documents are in German — they are the legally binding version for all mandates.